Product Owner|Project Manager|Senior IT Business Systems Analyst skilled in leading team and solo projects to successful completion, emphasis on time and cost savings. Expert in Root Cause Analysis for quick, effective problem solving. Leader in Innovation, Functional Process designs, Business Case Authoring and Stakeholder negotiations for realizing client project vision.
Providing Clients with Project Managment and Business Analysis support, Process improvement strategies and Innovation support
SEO Audits|Technical SEO Services and Strategic coaching for increased site traffic and conversion rates
Content Development and Coaching
Investors - Website flipping consultant
SaaS Application Development
Providing Clients with current state assessment, solution proposals and team building for realization of objectives
Client advisor for strategic investments in planning, workflow improvements and technology
Contributing as team member, authoring Request for Proposals leading to new business
Responsible for corporate website enhancements, maintenance and operation
Responsibility and oversight for several internally designed web applications designed to track large scale project implementations. Output leveraged by CEO and Management Committee to lend decisioning on performance metrics, capacity planning, process improvement opportunity and realized|forecasted revenue. [Platform - Windows 2012 Server, Oracle, .NET, C#, JavaScript]
Concept realization – Business cases transformed to requirements, design, mock-ups, build and deployment
Actively guide and manage Application Development Team through multiple project initiatives maintaining a consistent development cycle to meet client expectations
Designed Cross platform data integration with CRM Salesforce.com and BI Data Warehouse providing broader visibility into sales win|loss, and revenue (forecasted & realized)
Proposed and implemented new strategy to synchronize efforts with external alliances, accelerating by months the time to otherwise establish B2B application|data sharing
Re-engineered delivery tracking engine, providing previously unobtainable visibility into potential failure points, accuracy for in-flight revenue projection and team|client scorecards
Instituted order tracking module to capture billable events and load capacity planning for call center campaigns, generating > $1MM annually in combined operational savings and revenue
Provisioned all socialization and training on design and scope of functional changes keeping our user community apprised and equipped to leverage delivered feature sets
Data security PCI|Dodd Frank compliance lead and sign off, warranting a level of protection required for industry sector
Lead for Business Continuity Planning, ensuring effective application recovery within established timeframes
Full Oversight for Corporate Applications: Account Performance|Assets Under Management|Client Reporting|Fees
Team Lead and sign-off for all SDLC phases related to MIS Business Systems projects
Re-engineered ‘Composite Account Performance’ application to reduce processing time from 26 hours to less than 3 hours, eliminating abend|restart steps caused by daily database refresh
‘Thinking out of the box’ design to quickly identify account performance recalculations generated from fixed income pricing changes. Reduced daily processing from 2½ hours, to under 4 minutes allowing MIS unit to consistently meet SLA completion requirements.
Developed application that sums multiple client accounts into a ‘virtual’ single account, simplifying overall performance tracking and reporting for business users and private clientele. Effort generated a permanent 20% cost reduction with accounting vendor and tremendous ‘soft dollar’ savings in increased user productivity
Authored Architecture|Design, Technical documentation, UML diagrams (Visio) for above systems subject to Sarbanes-Oxley compliance and cataloged for internal knowledge base|training
Analysis and modeling of Quarterly Fees forecasting application, allowing senior management to project expected Assets Under Management, fee-based revenues and flag fund churning violations
Tracked and evaluated project progress via Microsoft Project Professional, reporting regularly to stakeholders and management
Trained and supervised offshore development team in fulfilling all project-based requirements
Solutions Provider for multi-tier applications with data access requirements
Requirements Elicitation and Analysis for potential and existing clientele
Authored|distributed reports for targeted sales and marketing campaigns using FOCUS 4GL
Consistently exceeded expectations|quota(sales)
Addressed specific enterprise-wide business objectives with diverse product suite
Interfaced with Microsoft Enterprise Customer Unit on strategic account planning
Collaborated with Microsoft BackOffice Marketing teams on product positioning
Authored technical product overviews used for primary marketing collateral and RFPs
Conceived|Implemented 3-year plan for cross platform sales to acquired customer base
"It is not in the pursuit of happiness that we find fulfillment, it is in the happiness of pursuit." - Denis Waitley
Whichever endeavor I'm committed to, I achieve personal gratification from problem solving. As relevant to the workplace, it comes down to evolving existing|creating new workflows that support an axiom of cheaper|better|faster|intuitive, making tasks and efforts more sensible and true to their stated objective.
Outside of work I enjoy my family, application design, music composition, music reproduction, golf & tennis.